Stones set in some settings are incredibly small and delicate. This can happen due to normal wear and tear or if one is not careful with the jewellery item. Within 3 months of purchase, we will replace the stone at no charge. After 3 months, there will be a repair fee and a stone replacement [...]

We cannot take responsibility for jewellery that has been damaged due to neglect (eg. misshapen earrings or rings, broken chains). We will however gladly repair/replace items that have broken due to a manufacturing fault (eg. broken solder seams, weak chains). *The replacement of chains are R100+ With regards to items getting damaged while being shipped, [...]