We cannot take responsibility for jewellery that has been damaged due to neglect (eg. misshapen earrings or rings, broken chains). We will however gladly repair/replace items that have broken due to a manufacturing fault (eg. broken solder seams, weak chains).

*The replacement of chains are R100+

With regards to items getting damaged while being shipped, we take extreme care when packaging our online orders so this should not happen, if it is damaged when you receive it please let us know.                              

If you are not based in Pretoria and need an item repaired you will be held liable for all courier costs.